ClearDebt will move swiftly to adopt the protocol and offer protocol compliant plans to our new clients”. David said: “Our membership of the leading trade body, The Debt Resolution Forum, ensures we are already independently monitored to a similar standard as will be required under the protocol. Our client-facing staff all hold or are being trained to the standard of the Certificate in Debt Resolution, meaning we are able, right now, to give advice to the standard required by the protocol.
“Through our work with the DRF, ClearDebt is proud to having played a major part in the creation and development of this protocol and we intend to be at the forefront of its implementation.”
“The protocol is an opportunity for the fee-charging debt solutions industry to shake off old reputations and show it can be a trusted source of advice and sustainable solutions for thousands of consumers every year. It gives our industry the opportunity to develop better services for those who choose to pay for debt advice and enables regulators to target rogues more effectively. ClearDebt intends to remain at the forefront of quality and standards in the industry and will strive to move ahead of what is required by the new protocol”.