Fresh year, fresh start with ClearDebt

by on January 9th, 2012

New year, new start! That’s how you might think many people across the UK have started 2012. But it appears, if you think this, you could be wrong.

According to a poll by First Direct, the biggest financial worries of the year in 2011 were not saving enough and not paying off enough debt – that sounds like a catch 22 to me.

Other worries are quoted as spending too much on a partner, lending or borrowing money from family, or, paying for an expensive holiday.

So whilst we enter the early stages of January 2012, I have to ask, what were your biggest worries in 2011 and where do you think 2012 might lead you?

For some, I hope it will lead to being debt free – to being more financially aware and confident in budgeting more effectively. For others, it might mean sleeping easier at night, carrying out the weekly shop without breaking out in a sweat or even finding the courage to stay away from the shops and cut down on the non essential spending.

We’d love to know your “financial new year’s resolutions” so leave a comment and your ideas could inspire others who might not be feeling so positive about their opportunities for 2012. Alternatively you can share your positive thoughts on the ClearDebt facebook wall or via twitter to @cleardebt and @jax76.

We’re giving away a £25 voucher for the most thoughtful comment submitted so share yours now!

Credit where it’s due: Co-operative Bank freezes Christmas overdrafts

by on January 4th, 2012

We often give creditors a hard time for some of the things they do to customers. Rightly so in our view; so it’s only fair that, when we see a bank bending over backwards to help over-indebted customers, that we should be fulsome in our praise. So, take a bow Co-op:

Co-operative Bank current account customers will have interest on agreed overdrafts frozen for three months in order to provide a helping hand to those struggling with post-Christmas debts.

The Co-op, which has 1.5 million current account customers, says someone using a £2,000 agreed overdraft would save £75 in fees in the three-month offer period, while a customer with a debt of £500 could save more than £18.

UK Debt illustated by Co-operative Banking Group

Click to enlarge © Copyright Co-operative Banking Group

Of course Co-op aren’t being entirely altruistic. We are sure they see good marketing sense in this. They are a mutual, after all (owned by their customers) and this initiative will certainly help people believe that they care for the people who have accounts with them. But, this tiny pinch of salt apart, this has to be a helpful thing to do.

It’s important to note this applies to arranged overdrafts only – take an un-arranged overdraft from Co-op and you’ll still be in the doo-doo.

We often recommend Co-op to our customers if they need to change bank accounts (too late to do this? – you could look at our pre-paid card, ClearCash: commercial over!). And we also applaud them because (along with Barclays) they are the only bank to offer a basic current account to undischarged bankrupts.

We wonder if other banks will join Co-op in taking the post-Christmas pressure off?

We asked their trade association British Bankers’ Association via Twitter:


Well, we are going to ask the other banks through their social networking identities and we’ll report any response we get here.

Meanwhile, credit where credit is due. Here is all the coverage we could find of Co-op’s initiative:

We are going to email all our customers who we know have Co-op accounts to draw attention to this good news.

Happy New Year everyone.

Oh, and, if you want to know more about creditors activities we’ve discovered in the past, then take a look at these links:

Debt Relief Orders hit the headlines

by on January 3rd, 2012

Last week the Insolvency Service released figures showing that debt relief orders are more prevalent among 25-34 year olds than any other age group.

These figures were released to launch a “Dealing with your debt” campaign by the Insolvency Service which “aims to help the young deal with their debt in the most appropriate and effective way”.
The campaign gained a lot of publicity, being featured on BBC News programmes across the country as well as regional radio stations. BBC used a case study to illustrate the issue, which you can view below:

I’m all for raising awareness about personal debt and the solutions available, but sadly from some of the comments I saw on twitter about this story, people were focusing on the notion that a debt relief order is an “easy” way to write off irresponsible spending, rather than looking at the real reasons why more and more young people are struggling with debt.

Here are some of the comments left on twitter:

I’m no expert on debt relief orders, however I have studied them as part of the training towards my CertDR qualification and one thing which stands out to me is the strict criteria required in order to apply for a one, including:

  • Your total assets must not be more than £300.
  • Your disposable income after deducting all normal living expenses, must not be more than £50 per month.

From my experiences here at ClearDebt, the reason most people find themselves in debt is because of a change in circumstances. They took on credit when they were in a secure position to pay it back, but then a job loss, an illness, a divorce, a pregnancy or some other life-changing event affected their ability to make the repayments.
There are of course some people who are in debt due to poor money management and a “buy now, pay later” attitude, but these are a minority and I don’t believe that any debt solution should be considered an “easy” option.

ClearDebt donates Christmas gifts to children’s charity

by on December 28th, 2011

The teams at ClearDebt and Abacus took a different approach to this year’s office Secret Santa, read on to find out more!

If where you work is anything like where I work, each Christmas, we all take part in “Secret Santa”. We pick a name out of a hat and buy something for that person – normally a mug, some soap or maybe a hat and gloves. Creative, I know…

But this year, we’ve been working with Rainbow Trust – a charity which offers support to terminally ill children and their families. Bearing in mind the work they do and the people they help, we decided to organise a “Secret Santa” campaign that will actually make a difference to someone – to be exact, 196 someones.

The gifts ClearDebt and Abacus donated to Rainbow Trust charity

196 gifts from ClearDebt and Abacus

This year, each member of our staff contributed to a fund which raised a total of £400. Rainbow Trust provided us with a list of the age and gender of 196 children who they support in the Greater Manchester area – some of whom are terminally ill and their siblings.

From the details provided, we worked with Tesco Altrincham to source the first 100 gifts; a huge thanks goes out to them and their Community Champion, Lisa. A selected member of the Tesco team designated to help worthy causes in the local area.

We then scoured the local shops in Altrincham for the remaining 96 gifts which were wrapped and labelled for each age and gender, and collected by the Rainbow Trust representatives.

Not only have we provided the gifts for these children but we also agreed to cover the cost of the postage.

It’s at this time of year that I think it’s important to evaluate our contribution to other people’s lives – what we do with our life outside of our everyday routine which makes a difference to others. I’m proud to be a part of this campaign which enables every member of staff at ClearDebt, Abacus and ClearCash to be proud of taking a few coins from their wallets to think of others and help make a difference.

On Christmas morning, families across Greater Manchester saw gifts for their children which arrived without condition or cost. This year, we have in true essence become “Secret Santas” to the children of Rainbow Trust. If you don’t know much about the work of Rainbow Trust, why not tune into the Rainbow Trust Youtube Channel to understand why we chose to get involved.

A “Thank You” from a ClearDebt IVA client

by on December 22nd, 2011

I received the following letter this week from a client who completed his IVA and I wanted to share his kind words with you all.

No two IVAs are the same and as a Personal Insolvency Advisor it’s part of my job to deal with the changing financial circumstances which can occur in a person’s life throughout the duration of their IVA.

Dear David,

I am writing to thank you and all concerned with me over the last few years, before I rang your company I was about as low as I could get. On talking with you and the others I came to find that there were people who not only cared, but could help. The service and advice you gave me and the help went beyond what I thought possible, you got me through the last few years.

If I had to give points out of 10 it would be 12.

In the case of this client, he suffered an accident at work which resulted in him losing his job. In light of these changes, we first advised him to find out what benefits he was entitled to receive. We then reviewed his income and expenditure and at this stage, it was clear he could no longer afford to make his IVA payments.
As there was little prospect of his financial situation improving, we submitted a proposal to his creditors asking them to consider the contributions paid to date as a full and final settlement of his IVA. This proposal was agreed by creditors and his IVA was completed early.

You can read more testimonials from our IVA clients here: What people say about ClearDebt and if you would like to leave a review of the service you have received, you can find links to review us online here: Review ClearDebt.

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