Posts Tagged ‘IVA Factories’

IVA Factories – a good thing, or not?

by on March 3rd, 2010

The fact is that whenever anyone mentions the term “IVA Factory”, it’s like a sour taste in your mouth. The connation it creates is everything one would naturally reject. It implies clients are a number rather than a name and that the goal of the day is about churning out business and hitting targets rather than making a difference to people’s lives.