ClearDebt Staff Biographies

Meet the ClearDebt Team

David Mond - CEO

David Mond is CEO at ClearDebt as well as Senior Partner at Hodgsons Charted Accountants.  A Chartered Accountant and Licensed Insolvency Practitioner, David has over 40 years experience and has been instrumental in successfully campaigning for ethics and high standards of services within this industry.  David is Chairman of the Debt Resolution Forum (DRF) and created ClearDebt because of his strong belief that a debt resolution service could have the highest standards of service for both those who owe money and the creditors they owe money to.

Creating ClearDebt was an extremely exciting time for me - an opportunity to give people in debt an option they so desperately needed - a safe haven.  It was the right time to make a stand within the debt sector and set the wheels in motion for others to follow our practice.

Click below to hear more from David on creating ClearDebt:

 

Andrew Smith - Director of Marketing and External Affairs

Andrew Smith, Director of Marketing and External Affairs for ClearDebt is a member of the Chartered Institute of Public Relations and also has diplomas from the Chartered Institute of Marketing and the Communications, Advertising and Marketing Foundation. He has worked in marketing communications for 34 years.  Between 1992 and 2004 Andrew was a director of specialist insolvency, debt and personal finance communications firm, Smith Grundon & Partners Limited. He joined ClearDebt in August 2004.

"Since joining ClearDebt we have been able to make visible progress not just in terms of ensuring the standards and ethics within the company are correct, but in terms of being in a strong enough position, politically, to be able to make a difference in campaigning for the rights of people in debt."

To hear Andrew talk more about this, click below to listen to his 40-second audio clip:

 

Simon Lee - Chief Operating Officer

Simon Lee has been with ClearDebt since 2007 and has worked in the finance sector since 1999. Simon is responsible for the debt management team and makes a vital contribution in many areas of the business.

"It's essential we provide accurate advice from a client's very first call with us - all the way through to the completion of their agreed debt solution.  It's our job to ensure they never feel judged, but instead, feel the benefit of the lifeline we are able to offer, and the relief they can start working their way towards a debt free future."

 

Cheryl Allen - Insolvency Manager (IVAs)

Cheryl Allen, Insolvency Manager, has worked for David Mond since 1999, was with ClearDebt from the start, and is one of our longest standing members of staff.  Now responsible for a team of 17, Cheryl manages the process of client communication and documentation from first contact to acceptance of IVA from creditors, and then oversees the completion of the entire IVA process.

"I feel it's been a great privilege to see the company grow as we continue to help people with debt problems who are in desperate need of advice, support and relief.  The most rewarding part of the job?  To hear how happy our clients sound when we confirm their IVA has been accepted by their creditors and the weight which is lifted from their shoulders as they realise there really is light at the end of the tunnel."

 

Tylah Thompson - Head of Supervisory Team (IVAs)

Tylah Thompson, Head of ClearDebt's Supervisory Team has worked in the finance sector since 2004.  Heading up a team of 7 staff, Tylah manages the process of client communication and documentation once an IVA is in place.

"In my opinion, the hardest part of being in an IVA is sticking to a budget - no matter what.  An IVA offers people in debt a solution to a situation which has brought them incredible amounts of stress and worry, however, keeping to the budgets set by the Individual Voluntary Arrangement is often the hardest part. IVAs are flexible and can sometimes be altered if people's circumstances genuinely worsen further.  My team are able to help support people through this process and it's a great pleasure to see them succeed, completing their IVA and beginning their debt free life."

 

Laura Fitzgerald - Operations and Customer Services Manager (Debt Management Plans)

Working in the industry since 1997, Laura joined ClearDebt in 2007.  Her team look after clients who need support throughout their Plan.
To ensure ClearDebt clients receive the right level of support, an online community space has been created to enable clients to ask questions and talk to each other, as well as to the professional team at the ClearDebt office, about their situation.

"The online community has been a great success - we're always on hand to answer any questions, but the community space gives our clients a chance to speak to each other about their own experiences and share tips and advice which has helped them adapt to their new way of life."

To see our online community, please click here.

Kate Oxtoby - Creditor Liaison Manager (Debt Management Plans)

Kate has worked in the finance sector since 2002 and joined ClearDebt in 2007.
Managing the relationships ClearDebt has with creditors, Kate and her team have become an integral part of the business.

"Developing and maintaining good relations with creditors, enables us to get the best possible response when approaching them with Debt Management Plan proposals.  Relationships like this are never easy, and it's important we work closely to avoid any unnecessary worries for either party."