ClearDebt and Abacus take over client care for Sterling Green clients
A large
percentage of Sterling Green clients have recently been passed over
to DRSP Limited to improve the standard of customer care
delivery. As part of this activity, DRSP Limited has passed
these cases to Abacus (Financial Consultants) Limited ("Abacus"),
part of ClearDebt Group plc.
Abacus are one of the most respected and ethical organisations
within the debt solution industry. Providing a dedicated
Customer Services Officer for each client; our priority is made
clear from the very beginning of our relationship with a client -
providing everyone with the most appropriate, honest, consistent
and highest standard of care.
Award winning company
Most recently, one of ClearDebt's advisors, Matthew Foley, was
awarded the
Debt Resolution Forum (DRF) Advisor of the Year award - an
annual award given by the DRF, a respected trade body for the debt
solution industry. This is just one example of the high
standards ClearDebt Group plc and our associated businesses have
achieved.
Please be assured that with us, you are in safe hands.
Founding and Registered members with a Trade Association
ClearDebt Group plc is one of the
founding members of the Trade Association, Debt Resolution Forum
(DRF). Our CEO,David Mond, is Chairman of the DRF and a highly
respected Insolvency Practitioner within the debt solution
industry.
We believe in the high standards of DRF and the training
qualification they offer (CertDR) to ensure a consistently high
level of advice and care is always provided to you, our client.
Staff training and qualifications
The development and training of employees within our Group is
taken very seriously.
The Certificate in Debt Resolution (CertDR) is a qualification
managed by the Debt Resolution Forum and is offered to all of our
employees - fully funded.
We also provide staff with the extensive training and support
they need to pass their examinations and improve their skills and
service they provide you.
Of all DRF member companies, ClearDebt and Abacus have
collectively, the highest number of CertDR qualified
staff.
Trust is often one of the key issues in
maintaining relationships with clients and creditors. We will
always act ethically in your best and fairest interest, and ensure
accurate advice is given at all times. Due to our strict in house
training programme, dedicated customer relations and creditor
liaison teams, we are confident we are always able to meet, if not
exceed client expectations.
Free Resources and Guides
Talk to us!
If there is ever something you are not happy with or
dissatisfied with, please contact us. We value your feedback as
well as your business and take great care to act on information you
send us. We do our best to ensure you experience with us is a
positive one.
Frequently Asked Questions (FAQs)
You can find on our website a myriad of FAQs regarding Debt
Management Plans and IVAs.
The Blog
You can read our blogs on the ClearDebt website. These are
updated several times a week and talk about key issues you might be
concerned with. We address both political and practical issues
regarding debt and people who are struggling to repay it in a time
where theUKis still in economic instability.
The Community
This space is available on the ClearDebt website and has been
specifically designed to give people in debt a platform to connect
with others in a similar situation to their own. Through this area
of the site, you can register anonymously; ask questions, offer
ideas and tips, offer praise or even report a problem. In addition
to other users answering your queries and adding to the debate, the
team here will also help advise you.
What our clients say
No one says it better or more honestly than our clients, so
please click here to read the latest reviews submitted to our
website. To see independent website reviews of our service,
please see iva.com, reviewcentre and
trustpilot.