What people say about ClearDebt

Reviews of ClearDebt

Our clients' experiences speak for themselves - here are just a few recent comments people have left about ClearDebt.

I can't praise ClearDebt enough. Every person I have had dealings with has been professional and helpful. I felt at the end of my tether and ClearDebt have helped me out of a particularly dark hole.

M.C. (8th February 2012)

 

ClearDebt and their staff have been excellent, supportive and knowledgeable from start to finish. Any questions or concerns that I have had regarding my IVA have been answered promptly putting my mind at ease. The website, forum and newsletter are also very good but what makes ClearDebt stand out for me is that they work with you and come up with a realistic and affordable monthly payment which for me has meant that my pay day actually means something now and is something I can look forward to again.

D. M. (11th January 2012)

 

I never knew how confident I could feel, knowing all the pressure was taken from me, I would certainly recommend ClearDebt.

S.O. (11th January 2012)

 

David has been amazing during my 3 years so far into the iva, I have had to cope with many difficulties including an eviction and terminal illness with one of my daughters but yet he still stands by me helps with the payment problems. ClearDebt are a great company and I would recommend them to anyone with financial difficulties, they are understanding and take all the stress off creditors on your back, I have had some really bad times but ClearDebt have always been understanding. They dont want people's IVAs to fail - they want to help people face their debts and come to arrangments with the creditors. I think they are great! Thank you David Howard especially.

K. M. (5th January 2012)

 

Before I rang your company I was about as low as I could get. On talking with you I came to find that there were people who not only cared, but could help. The service and advice you gave me and the help went beyond what I thought possible, you got me through the last few years.
If I had to give points out of 10 it would be 12.

A.B. (21st December 2011)

 

The speed in which the company acted was fantastic and there was always someone to call if you needed that reassurance and support.

FS (16th December 2011)

 

After speaking to several other companies I found they were so helpful and everything was explained and dealt with so efficiently.

Barbara (1st December 2011)

 

Very professional service, understanding of my situation and my need to get myself sorted out.  A weight has been lifted off my mind with the more manageable payments.

Heidi (22nd November 2011)

 

Just to say I have received my 5yr completion certificate today. Thanks to all at ClearDebt - David Mond my supervisor and Sarah Jordan my advisor, especially for their actions and work done by them for me.

John (1st November 2011)

 

I rated them 9/10 for thier excellent customer service and for being so helpful during the difficult period I had.

Umair (31st October 2011)

 

ClearDebt have never made me feel like a bad person because of my debt, they got me through one of the worst periods of my life with their approachable but professional attitude

Zoe (12th October 2011)

 

ClearDebt were very understanding and extremely helpful from the very first time I spoke to an advisor. I would highly recommend using ClearDebt.

Jason (11th October 2011)

 

ClearDebt have taken the pain away of the worry. Things are still hard but I know there is light at the end of the tunnel.

Calvin (9th October 2011)

 

I rated them 10 out of 10, because honestly I could not fault them in any way. They have been superb.

Sonia (6th October 2011)

 

I filled out their website query and went from there. They were very attentive to my situation, and came up with manageable solutions.
The service you get is very professional, unintrusive and understanding.

Muido (25th September 2011)

 

It was a very stressful time for me but they really helped me through it and have given me great support all the way through to completion.

Francesca (9th September 2011)

 

I would recommend them to anyone who is struggling to pay their debts as I felt relieved to see light at the end of the tunnel, I feel that they were very easy to use and very easy to talk to so overall I was happy with the service.

Terry (31st August 2011)

 

I rated them 10 out of 10 because they we really helpful throughout the whole process. This provided me with a genuine oppertunity to start again. It wasnt easy but they supported me the whole way through and now less than five years later I am completely debt free.

Simone (25th August 2011)

 

I rated them as I have because it was overall an excellent service - they were brilliant, easy to get on with and very polite.

Lois (16th August 2011)

 

I gave the ratings I did as there were great communication skills, and the process was very quick.

Bob (12th August 2011)

 

Everything was explained well and speedy service, always someone at the end of the phone, really helpful and felt like I was not alone.

Sue (3rd August 2011)

 

I had been on debt management for a while, but i found Cleardebt on the internet. They showed me how the IVA would work and Im very happy. I liked them because they told me about all my options and highlighted how the IVA would be better.

Liz (25th July 2011)

 

They always kept us updated and reassured. The paperwork that we received along the way was easy to read and understandable

Turnstone (20th July 2011)

 

They have been so good, so quick and so understanding. If you have debt problems, just pick up the phone, ClearDebt will do all they can to help.

Margaret (11th July 2011)

 

Rated them highly because from top down, everyone that I have dealt with has been great.

Peter (30th June 2011)

 

They have made it easy for me to manage the IVA process. Straight talking and sound advice.

Micky (28th June 2011)

 

I rated them 10 out of 10 as my advisor is always willing to listen to any problems I may have had, takes into account all circumstances and also I felt I could trust her to do the best for me as a client.

Polly (26th June 2011)

 

They are a very good company, always professional.

Gary (21st June 2011)

 

I have found them to be very helpful, I haven't been bugged or pestered unless I needed to be and there have been no pressure tactics at all.

Adrian (13th June 2011)

 

They never judged my situation and always spoke to me in a very accepting friendly manner

Simon (12th June 2011)

 

They were very quick whereaas my previous company never answered my queries or came back to me. The contact from ClearDebt was excellent.

Beech (7th June 2011)

 

I was happy with the speed in which everything was sorted. I was also impressed by the understanding approach taken by the staff at ClearDebt.

anglesey45 (1st June 2011)

 

I found this company to be friendly and helpful and not pushy.

Joanne (28th May 2011)

 

Cleardebt have been very supportive and non-judgmental of me at every stage of the IVA process.

Debra (25th May 2011)

From day one I found them very helpful and I was always made to feel like a real person.

Irene (16th May 2011)

 

I found them very helpful and they actually care about their customers.

Bartosz (13th May 2011)

 

I found ClearDebt to be very understanding of my circumstance and they put me at ease.

Flossy (12th May 2011)

 

I felt embarrassed at first, a failure, but when I spoke to Matthew Foley he put my mind at ease, talked me through my options and expained everything very well.

Sandy (10th May 2011)

 

I have been really impressed with the speed that everything has gone through. Every stage was explained well and all the literature was clear and easy to follow.

Keith (9th May 2011)

 

I won't be getting into debt ever again. ClearDebt were very helpful and I would recommend them to anyone in the situation.

Chris (6th May 2011)

 

I am very, very pleased with the outcome and ClearDebt were on the ball and up to date with everything going on.

Ashley (4th May 2011)

 

I found them to be very helpful and friendly throughout

Alex (1st May 2011)

 

I got myself into a financial mess with credit cards and loans, my debt was making me ill. I called ClearDebt who were fantastic with their advice and so friendly, I feel that I can talk to them without worrying.

Kerry (27th April 2011)

 

Thanks so much for all you have done for me along the way. I'm nearly at my 4th year review and I dont know what I would have done without you and your great team.

Marie (25th April 2011)

 

ClearDebt have always been proactive, they discussed all of the options with me.

Jase (20th April 2011)

 

I felt confident in ClearDebt and they reduced my payment. Everyone always listened to me and the communication was great.

Pam (18th April 2011)

 

Everyone at ClearDebt deserves a gold star, they were amazing from start to finish.

Maureen (13th April 2011)

 

At first I was very dubious and thought bankruptcy was the only solution before me however I have been very happy with the service and the solution I have had.

Scott (11th April 2011)

 

They were always very honest with me even if it was over something that I may not want to hear.

Trev (7th April 2011)

 

I was impressed how quick and easy the process was, all the stress was taken away from me. I still had doubts whether the IVA would be accepted but it was which surprised me.

Josh (6th April 2011)

 

Their service was great - Becky was always on hand via phone or email to answer my queries and did call me every few days initially to make sure I was happy with everything. Bharat who I dealt with on the proposal was very helpful and reassuring. They were very quick with everything and I am delighted in the speed and response from them.

Susie (1st April 2011)

 

The responses have always been very quick and the advice being phone based was always made easy to understand compared to what you read on the web.

Robert (31st March 2011)

 

Everyone i spoke to at Cleardebt was very helpful and they sorted everything out for me

Glen (29th March 2011)

 

The whole way through the company has been very helpful, readily at hand and always kept me informed.

Andy (25th March 2011)

 

From the start I have had a good overall service and felt no pressure. My case was dealt with straight away and it was good to speak to someone and get it off my chest.

Linda (21st March 2011)

 

ClearDebt have always come back to me on time, they explain everything fully.

Cheryl (18th March 2011)

 

I was struggling with payments to my creditors as I did not have enough coming in to cover things. I was not sleeping and my health was suffering.
From start to finish ClearDebt have been brilliant with everything. Very happy indeed

Chris (16th March 2011)

 

Communication with the company was good, they were always happy to answer any questions I had. Although the process was slow for me because of my circumstances, I thought the level of service was good.

bonnie (12th March 2011)

 

Click on the names under each review for a more detailed rating of ClearDebt's services.

ClearDebt have done what they said they would and have been professional at every stage.

GrahamB (9th March 2011)

 

They were very helpful, they knew what they were talking about which put me at ease straight away.

Ess (8th March 2011)

 

Our view of companies in the debt industry was so tarnished and we had lost all trust until we found ClearDebt. ClearDebt made the transition so easy and simple.

Chris (3rd March 2011)

 

ClearDebt were great right from the start

LeeT (1st March 2011)

 

I felt much better after speaking with ClearDebt - much calmer and at peace with everything.
The took a big weight off me. They seemed a lot better than other companies and I felt they understood me more.

Jane (25th February 2011)

 

They were really friendly and reassuring. I was very impressed. It was affecting my life and my advisor made me feel better and happy again.

AA (22nd February 2011)

 

I had to drop a quick line to thank you & your colleagues for the help, support & fantastic efficiency and service whilst dealing with my IVA. The agreement the team reached for me with my creditors means that I can get back to living my life instead of dragging the ball & chain of debt stress around with me.

Fraser (19th February 2011)

 

My advisor really impressed me. He gave me options to adjust contributions and it's good to have an advisor with the knowledge.

Noddy53 (11th February 2011)

 

Everyone at ClearDebt was amazing. They never made me feel bad about my situation, they always did what they said they would do and they were always very understanding.

Janet (10th February 2011)

 

Everything went smoothly with ClearDebt, I was very happy with their service. I finished the IVA last November, I am very glad it's over, I thought that the payments were realistic.

Stephen (8th February 2011)

 

The customer service was great, there have never been any problems.I know that if anything happened I could speak to ClearDebt

Jan (3rd February 2011)

 

I found ClearDebt to be very helpful, advised on what I needed to know, they used no technical jargon and were easy to understand.

Douglas-Starkes (1st February 2011)

You dont have to be alone and worry about your debts, there are companys out here who can help you - and ClearDebt have certainly helped us! We can't thank them enough.

Macca (30th January 2011)

 

They listened and without being judgemental helped me towards an accepted iva.

Mandy (17th January 2011)

 

I rated them 10/10 as I was very impressed with the speed that they handled each query and their customer service was exceptional. In the 5 years I was supervised I have no complaints at all.

Stephen (16th January 2011)

 

Cleardebt have been great from start to finish and we have been well informed. We have always been able to get through on the phone and they are very easy to talk to.
Customer service was excellent! Everyone was very helpful and they updated us throughout.

becky (5th January 2011)

 

In comparison to an experience with another firm I found they took an understanding rather than a pushy approach. The whole service was very professional overall.

Jimmel (31st December 2010)

 

I am completely satisfied and a huge weight has been lifted off our shoulders. They were all very thorough and knowledgeable and I was never passed from pillar to post like I was with my old DM company.

Moir (22nd December 2010)

 

I found all the people I dealt with at ClearDebt brilliant. They were understanding and they really wanted to help my situation. I cannot thank them enough.

Monty (13th December 2010)

 

I consider them extremely honest and fair in their approach. They took the time to ensure all info provided was accurate and clear before going forward.

Brendan (29th November 2010)

 

All the staff were very helpful at ClearDebt. From day one everyone was very good.

YorkshireSteve (22nd November 2010)

 

The staff were excellent, always reliable, always there to speak to when I called in. They very efficient, papers were always posted same day after we had spoken. They did not make us feel embarrassed regarding the situation we had got ourselves into.

Courtney (9th November 2010)

 

They did exactly what I wanted them to do, i.e. get me an IVA when everyone else said it was impossible.
The very first phone call took such a weight off my shoulders, I was very impressed indeed.

Jack B (8th November 2010)

 

I thought the way they handled things was very impressive, the process was explained well and the staff were great, I only ever dealt with two people - my advisor who I first spoke to and the person who did my actual IVA proposal. I thought this was a nice touch.

Paul (29th October 2010)

 

Before speaking to ClearDebt our finances were completely up in the air, we couldnt see anyway out and there was no light at the end of the tunnel, it was a big worry.
We spoke to Gavin at ClearDebt who was very helpful, we gave him all our information and agreed on a payment which was manageable and that we were happy with.
There were no dramas from day one and we now feel that a massive cloud has been lifted from above us.

ThomasD (20th October 2010)

 

I rated ClearDebt 10/10 because they were so fast to sort my debt situation out for me & were very polite & friendly staff.

Reid321 (11th October 2010)

 

Me and my partner were really struggling to maintain payments, more and more was going on the credit cards and we were really struggling.
I spoke to Mike Morgan at ClearDebt, he was very helpful, i was on a debt management and Mike suggested the IVA and explained it in full detail for me and my wife to understand.
Everything from start to finish was amazing. I feel like I've been given a fresh start and I'm so much happier now, Mike at ClearDebt was amazing, very helpful and we no longer receive hassle from any of our creditors.
The future is so much brighter for us and we now feel thanks to the help of ClearDebt we can move on without the stress of the creditors, there was always someone there on hand to help from ClearDebt. We wont be taking credit out ever again!

andywestmids (8th October 2010)

 

It was a difficult time and it took a lot for us to own up to our situation and seek help.
ClearDebt have been very good, they have listened to our needs, gave simple explanations to questions asked and have helped us a great deal.

Wat (8th October 2010)

 

My advisor was Sarah, she was helpful and put my mind at rest. She was never judgemental. She discussed all options but did say an IVA would be the most effective way of clearing the debt with my affordablility.
I rated them 10 out of 10 as I cannot fault anything they have done, my IVA was accepted within 4 weeks!

Deb (7th October 2010)

 

Me and my husband were in dire need of help, we were struggling with £40,000 + debt and were in a massive mess.
I spoke to Andrew at ClearDebt, he was very helpful and they were very efficient with getting back to us. Everyone we spoke to was excellent.
ClearDebt have taken a massive weight off our minds, they took away all our worries and we don't feel stressed anymore and are not arguing.
Initial advice from Andrew at ClearDebt was very good, not pushy or salesy and was understanding and supportive.

shelleyManc (27th September 2010)

 

I explained to the advisor Rebecca about my whole situation and she was so nice and understanding, she never spoke down to me or judged, just listened. After thoroughly going through my income and outgoings she explained an IVA would be a solution whereby I can pay back what I could afford and still keep my house.

Valerie (24th September 2010)

 

Please note: The names attached to the above testimonials have been changed to protect the confidentiality of our clients.  These are genuine reviews and the exact data can be provided on request.

If you have some feedback you'd like to leave for ClearDebt you can do so on the ClearDebt Community by filling in your review below: