Manage Cookies

As explained in our Privacy and Cookie policy, we use Cookies to improve the overall experience of the ClearDebt Website.

Furthermore on this page we explain:

How to manage Cookies

What Types of Cookies are set on this Website

A list of cookies on this Website

How to Contact us about Cookies

Updates to our Cookie Policy

How to manage Cookies

Most Internet browsers accept cookies automatically, but you can change the settings of your browser to delete cookies or block automatic acceptance of them.

If you wish to enable or disable cookies using your browser, please find below some instructions for doing so for the most common browsers.

For the most up to date information, we recommend you consult the help function in your browser.

How to disable or enable cookies from your browser

Microsoft Internet Explorer 6.0, 7.0, 8.0

Click on 'Tools' at the top of your browser window and select 'Internet Options'
In the options window navigate to the 'Privacy' tab
To enable cookies: Set the slider to 'Medium' or below
To disable cookies: Move the slider to the top to block all cookies
Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to the following page from Microsoft: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

Google Chrome Cookies

Click on the 'wrench' icon on the browser (usually found top-right corner) to open the tools menu
From the tools menu select 'Options'
Click the 'Under the Hood' tab from the menu on the left.
In the 'Privacy' section, select the 'Content settings' button
To enable cookies: select 'Allow local data to be set' option
To disable cookies: select 'Block all cookies' option
Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Mozilla Firefox

Click on 'Tools' at the browser menu and select 'Options'
Select the Privacy panel
To enable cookies: Check 'Accept cookies for sites'
To disable cookies: Uncheck at 'Accept cookies for sites'
Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to the following page from Mozilla: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

Opera

Click on 'Setting' at the browser menu and select 'Settings'
Select 'Quick Preferences'
To enable cookies: check "Enable Cookies"
To disable cookies: uncheck "Enable Cookies"
Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to the following page from Opera Software: http://www.opera.com/browser/tutorials/security/privacy/

OSafari on OSX

Click on 'Safari' at the menu bar and select the 'Preferences' option
Click on 'Security'
To enable cookies: In the 'Accept cookies' section select 'Only from site you navigate to'
To disable cookies: In the 'Accept cookies' section select 'Never'
Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to the following page from Apple: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

What Types of Cookies are set on this Website

As is widespread practice on many UK websites, this Website utilises several types of cookies.

We have categorised them as follows:

Session Cookies

Session cookies are not saved on your disk. Session cookies do not collect information from the user's computer. They typically will store information in the form of a session identification that does not personally identify the user.

Session cookies enable the website you are visiting to keep track of your movement from page to page so you don't get asked for the same information you've already given to the site.

Persistent session cookies, which are stored on your computer or device's hard disk help the website work in a similar way when you revisit the site a subsequent time. Persistent session cookies enhance a users experience of a site.

Session cookies are essential in order for the Debt Analyser to function correctly and for other parts of the ClearDebt website to operate optimally.

Analytics Cookies

Analytics cookies, sometimes referred to as Performance cookies allow analysis of how visitors use our website in order to monitor website performance.

The information collected by Analytics cookies does not personally identify you. Analytics cookies may collect general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.

We use the data from Analytics cookies to improve our Website content and experience for all visitors.

This Website uses Google Analytics software, a widely used service installed across approximately 15 million websites wordwide (http://trends.builtwith.com/analytics/Google-Analytics) to collect information about general website usage.

If you wish to block your browser from sending information to Google Analytics, you may use the Google Analytics Opt-out Browser Add-on (BETA) to do so.

Third Party Cookies

This Website also uses Third Party Cookies. These type of cookies are generated from services such as social media buttons, videos and commenting systems.

For example, these cookies remember your preferences so you can leave a comment without having to authenticate yourself again.

We use a variety of third party services including the specific services listed here. Their cookie and privacy policies are linked below:

Get Satisfaction: (primarily powering the Community pages) http://getsatisfaction.com/corp/website/privacy-policy

Facebook, used throughout the site: http://www.facebook.com/about/privacy/your-info-on-other

Twitter, used throughout the site: https://twitter.com/privacy

JanRain, for logging in and authenticating: http://janrain.com/janrain-privacy-policy/

Storify's Terms of service: (for blog content) http://storify.com/tos

AudioBoo's privacy policy (for embedding sound files) http://audioboo.fm/privacy

YouTube video player cookie policy: http://www.google.com/intl/en/policies/privacy/faq/#toc-cookies (part of Google's standard terms)

PollDaddy privacy policy (blog polls, quizzes and ratings) http://polldaddy.com/privacy/

Please note, from time to time on the Website, we may include other third party services or content that may rely on cookies to function. We will endeavour to list these services on this cookie policy page(s).

Advertising Cookies

This Website uses a variety of advertising cookies when appropriate to serve visitors targeted advertising.

This includes the Google Adwords platform. For example, an advert for the ClearDebt Website may display on Google search engine result pages, their services or their partner website pages. Upon clicking such an advert and landing on a page on cleardebt.co.uk, this Website records that action. For more information about Google's Advertising Privacy and how to opt-out, please visit: http://www.google.com/policies/privacy/ads/

Based on information about your visit to the ClearDebt Website and other websites (this information is anonymous in that it does not include your name, street address, e-mail address or telephone number) ClearDebt may serve advertisements that we believe are most likely to be of interest to you.

For more information about this type of online behavioural advertising, and about how to opt out, please visit http://www.youronlinechoices.co.uk

List of Cookies set on this Website

A full list of cookies set on this Website is available for inspection.

Contact us about cookies

If you have any queries regarding this Cookie Policy please contact us by e-mail at enquiries@cleardebt.co.uk

Updates to this cookie policy

This cookie policy is effective from 24th May 2012.

From time to time we may make changes to this cookie policy statement to reflect any changes to our cookie practices in accordance with changes to legislation, best practice or website enhancements.

Our prior privacy policy is available to download as a PDF file.