Payday lenders failing to check if people can afford to repay

by on May 8th, 2013

As people continue to struggle to make ends meet every month, payday lenders are beginning to grow in prominence with individuals turning to them to get a small loan to cover expenditure up until their next pay cheque.

The payday loan industry pledged in its customer charter in 2012 that it would take into consideration people's financial situation before allowing them to take out a loan with them.

However, new research from Citizens Advice has found payday lenders are pushing people into more debt by failing to carry out checks to ensure borrowers can afford to repay the loan they take out.

The Citizens Advice payday loan tracker found 65 per cent of people who took out a loan did not get asked about their financial situation, which is leading to seven in ten not being able to pay it back.

These figures – which are from an analysis of the first four months of findings based on feedback from customers who took out 1,270 payday loans from over 87 different payday lenders – also found customers who were not asked affordability questions. People also had repayment problems were let down by lenders as six in seven lenders did not offer to freeze interest and charges when the borrower agreed repayments.

Some 71 per cent of lenders did not explain how much it will cost to extend the loan and 84 per cent did not treat people sympathetically.

In the last four years the Citizens Advice Bureaux has seen a tenfold increase in payday loans as the cost of living rises and people struggle to pay for their bills and daily living costs.

Payday loans can lead to a situation where debt is never ending. For example, the research found that repaying £57 a month on a £500 loan for six months leaves the debt standing at £437. People naturally cannot afford to pay back the money all at once so are forced to maintain it for long periods of time, wasting money in the process.

It found that customers were pestered at work and even received phone messages on Christmas Day demanding payment, despite the customer saying they could not afford to pay. Many people who have taken out a payday loan are in financial difficulties and have turned to debt management for help.

An increasing number of people are now dependent on payday loans as paying back the loan severely reduces their wage meaning they need to take out another to get by.

Citizens Advice chief executive Gillian Guy said: "Payday lenders are not standing by their word to treat people fairly by checking they can actually afford the loans on offer. The knock-on affect of their irresponsible lending is devastating for families as they become consumed with debt.  

"Many find they have no money to put food on the table, pay the bills or get to work as lenders drain their bank account in a bid to claw back the debt," he added.

By Joe White

Millions of over-50s ‘could be forced to sell their home’

by on May 7th, 2013

Millions of people over 50 in the UK are set to face a shortfall when it comes to paying off their interest-only mortgage, according to new research by the Saga Equity Release Advice Service.

Underperforming endowments have left those with interest-only mortgages facing an average shortfall of £49,000, leaving one in ten with no way of paying off their mortgage. 

Saga estimates that people will need to find £5 million from somewhere to keep lenders at bay.

As a result of the shortfall, people could be forced to sell their home and move into smaller accommodation. Half of people over the age of 50 haven't moved home in over 20 years and doing so is something many would rather not do as their house is filled with precious memories.

However, a quarter of people surveyed by Saga said they will have to sell their home to make up for the shortfall from their endowment policy.

Many people have devised a plan in order to combat the problem. One in 13 of those facing a shortfall have bought themselves some time by extending their mortgage with their respective lenders, while a third of all respondents will dip into their savings to pay off their mortgage. 

However, while many have prepared for what is to come, there are some who have no plan whatsoever. One in ten currently do not know what they will do in order to pay the outstanding balance on their home.

Paul Green, director of communications at Saga, said: "Finding your endowment policy has failed to payout the way you expected can be a great shock, but facing an endowment shortfall need not mean that you lose your home as there are other options open to people to plug the gap."

Saga also found in another recent study that over-50s are using various other methods to save money and reduce their debt. For example, a third are now using their car much less in order to reduce fuel bills.

By Amy White

People are using credit cards to ‘get by’

by on May 3rd, 2013

Almost half of UK adults are relying on their credit cards to bridge the gap between paydays, according to new research from cashback website Quidco.

Because living expenses are increasing at a faster rate than wages, people are finding it difficult to reach the end of the month. In the survey of 2,000 UK adults, over 66 per cent admitted they are frequently forced to use their credit card to top up their funds as they draw close to their next pay cheque.

On average, pre-payday overspending on credit card stands at £180 per person, with credit card debt amongst UK adults coming in at a worrying £1,600 each.

Unsurprisingly, the research also revealed almost one in seven adults are not living within their means and are falling into debt as a result.

Although 41 per cent blamed this overspending on the increasing cost of living, more than a quarter admit to spending money unnecessarily. 

As daily living expenses become a problem, people are beginning to change their shopping habits in order to make their money stretch further. Some 91 per cent said they now shop around for the best deals before making a purchase, while nearly a quarter find voucher and discount codes before they buy.

Managing director at Quidco Andy Oldham said: "Britons are undoubtedly still feeling the pinch when it comes to money management, as the financial climate fails to improve."

"Credit cards can be a tempting option, but there are other ways to soften the blow when making necessary purchases."

The most worrying thing about people relying on their credit card towards the end of the month is that they can soon rack up large amounts of debt. If an individual is forced to use their credit card every month then it becomes increasingly unlikely they will be able to pay back the money they owe.

Of course, credit card debt can soon spiral out of control thanks to the hefty interest rates they often charge, but another study by Moneywise has revealed many people do not know how much interest they are paying on their card.

The research found 46.5 per cent of credit card users have no idea of the interest rate they have agreed to.

Surprisingly, most people do not see a low rate of interest as an appealing aspect to a credit card, with more people citing rewards as the main reason they pick one up.

Only 14.4 per cent of individuals gave a low rate of interest as the main reason for taking out their card, while 13.6 per cent said a balance transfer offer was their biggest consideration.

Rewards can often be tempting but they can often distract people from looking hard at the small print. If individuals are being forced to use their credit card to get by towards the end of the month they could be racking up large amounts of debt by only making minimum or partial payments when the bill comes in.

For this reason, it is important for people to study the rate they pay on their credit card before their debt begins to spiral out of control.

By James Francis

Find out more about money management on the ClearDebt blog.

Four in ten adults unaware of overdraft charges

by on May 2nd, 2013

Four in ten adults in the UK (41 per cent) do not know what charges they will incur should they exceed their agreed overdraft limit, meaning they run a huge risk of getting caught short at the end of the month, according to new research by M&S Bank.

The company surveyed 2,000 adults and asked them about their banking habits. It found almost a third of people (28 per cent) use their overdraft facility, with half (51 per cent) incurring a fee for going over the authorised limit agreed with their bank. 

Males appear to be the most likely to creep past their limit, with 55 per cent admitting they incur charges regularly. Those aged 18-34 were the most likely to use their overdraft, with 37 per cent saying they did, compared to just 15 per cent of over-55s.

The research also found consumers do not often keep track of their finances, with only a quarter of people (26 per cent) checking their bank account on a daily basis. In fact 15 per cent of respondents admitted to only checking their account every fortnight or sometimes once a month.

Though people are checking their bank accounts, a high proportion do not set a monthly budget. Some 78 per cent admitted to not planning ahead with their finances, leaving many short at the end of the month. This could explain the reason for so many people falling into their overdrafts and having to pay charges.

It is the over-55s who were found to budget the least, with only 13 per cent setting out a monthly plan to track their finances, compared to 32 per cent of 18-34 year olds. 

On top of this, 48 per cent of individuals do not use direct debits to manage their monthly outgoings.

Chief executive officer of M&S Bank Colin Kersley said: "It's surprising how few set up direct debits or keep a monthly budget, which can be really useful to ensure you've planned for all your regular monthly outgoings."

M&S Bank listed five things people can do to help keep them on track with their finances:

1. Set out a monthly budget – allocating a set amount to spend on certain things each month will help to ensure individuals stay within their means.

2. Set up monthly direct debits – paying for things by direct debit means people are less likely to forget about payments. Many people often fall into credit card debt as a result of missing monthly payments by mistake.

3. Check statements regularly – keeping an eye on what is coming into and leaving an account will naturally help people keep on track of how much money they have available to them at any given time.

4. Be aware of any charges, such as any overdraft facilities – by knowing what the charges are, individuals will know what to expect at the end of the month and can then budget accordingly.

5. Ensure banks offers relevant services – some prefer to interact with their bank face-to-face, while others choose to use online or telephone banking and these services can certainly help people with their money management.

By Joe White

Individuals warned about the dangers of store cards

by on May 1st, 2013

People in the UK have been warned to look further than initial promotions when looking to pick up a credit card in order to avoid falling into store card traps and credit card debt.

Price comparison website MoneySupermarket has examined the interest rates across a variety of retailers' credit and store cards and has found shoppers could be making big savings if they simply look beyond the appealing introductory offers and study the small print.

The representative interest rates on store cards analysed by MoneySupermarket.com ranged from 19.9 per cent to 29.9 per cent APR, which could allow a shopper to build up £141.07 in interest over 12 months if they make £500 worth of purchases.

Some retailers offer their own credit cards, which appear to give a lower rate of interest compared to store cards. The deals are usually very appealing with things such as initial interest free periods and rewards for making purchases. For example, the Marks & Spencer credit card has a representative APR of 16.9 per cent and purchases are interest free for the first 16 months.

However, although many of these cards have ongoing rewards schemes the interest free period invariably runs out and this could potentially lock an individual into a large amount of debt if they are not careful.

It should be said that store cards can offer great savings with their introductory deals. However, most will only really benefit if they can afford to pay off the full amount at the end of the period. 

MoneySupermarket noted the New Look store card offers customers 20 per cent off their first purchase when signing up to the card, while the Homebase store card gives the customer £60 worth of vouchers straight away. These offers can be very tempting but it is important to understand the dangers of using a card that accrues large amounts of interest.

Kevin Mountford, head of banking at MoneySupermarket, said: "Shoppers should be wary of the high interest rates that come with store cards, which will negate the advantages if the balance is not repaid in full."

By Amy White

Young people reaching financial independence at 25

by on May 1st, 2013

The average age young people believe they are or will be financially independent is now 25, according to new research from Legal & General.

This figure is seven years more than the average age parents of 18-27 year olds claim they became financially independent. 

Legal & General surveyed over 1,000 working 18-27 year olds, those most likely to be making a fresh start in life by starting a new job and moving into new accommodation.

The research highlighted that, on average, young people are leaving the family home at the age of 22 and nearly a fifth (16 per cent) are enjoying the benefit of being able to own their own home.

Despite the expense of moving out and the rising cost of living, the report encouragingly found that eight out of ten young people claim they are completely independent of financial support from their family and friends.

However, 15 per cent said they are not yet financially independent don't anticipate being so until their 30s or even later.

On average, young people believe they need to earn slightly over £18,000 a year to be financially independent. This salary level is just under the average annual salary of those surveyed which was £19,600, so it appears many are only just managing to scrape by. 

The research reveals that nearly half of those surveyed (44 per cent) find it stressful managing their finances and two-fifths (41 per cent) say the worst thing about working life is the long hours.

According to the study, over a third of people (36 per cent) are earning less money than they thought they would in their current job showing how financial independence comes at a price, with many having to make sacrifices they would rather not make.

More people taking work where they can find it

Confronted with a difficult job market, two-fifths of people (40 per cent) said they had jobs already lined up before leaving education. However, those who did not took an average over six months to find employment after leaving education.

This could explain why over half of respondents (58 per cent) admit to being in their current job primarily so they had money coming in and haven't yet decided on a long-term career. A similar number of people (52 per cent) have taken jobs where they see earning a regular income as more important than overall job satisfaction, with 43 per cent working in a job that they do not enjoy.

Parents becoming concerned

As a result of young people working harder and longer, parents are concerned about the impact this is having on their children as well as what the future holds for them. The research revealed that four out of five parents (80 per cent) think it was harder for their children's generation to find a job compared with their own experiences. 

More than two-fifths of parents (43 per cent) worry their children do not have enough savings to support themselves if they lost their job and almost half (46 per cent) worry that they will never be able to get on the property ladder.

This research shows young people are still relying on their parents for financial support and if they cannot get access to this support it is likely they will find themselves in debt as they may not earn enough money to make ends meet.

By James Francis

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